Contact support

Hosting

Data security is important to Diolog 

Diolog acknowledges that customer data is confidential to the customer. Diolog stores customer data in Australia and does not transfer such customer data overseas.

Diolog implements measures to keep customer data secure and protected from unauthorised access. Diolog has (and ensures third-party providers also agree to implement) industry standard electronic security measures to protect against unauthorised access to or disclosure of customer data. 

Hosting 

Diolog is  installed and hosted on computing equipment of the cloud computing service provider selected and retained by Diolog. Diolog ensures that the hosting service provider:

  • is a globally recognised, tier one hosting provider;
  • agrees to provide the hosting using cloud infrastructure located in Australia;
  • agrees to maintain a professional hosting facility designed for such use, equipped with industry-standard physical access security, climate control, fire suppression, and managed power supply with UPS and generator back-up;
  • agrees to provide industry-standard data access security arrangements; and to implement and maintain appropriate technical and organisational measures, including information security policies and safeguards, designed to preserve the security, integrity, and confidentiality of user data (including personal information) and to protect against unauthorised or unlawful disclosure or corruption of or access.

As of March 2022, our hosting provider is Amazon Web Services (AWS). More information on their data security policies and practices is available at https://aws.amazon.com/compliance/data-privacy/.

Was this article helpful?

Still have questions?

Get in touch with our support team!

Articles

Article Info
Last updated
25 Oct
22