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Reset your password

Time for a new password? Follow these easy steps to reset your password from your Diolog mobile app.

Note: These steps only apply if you had signed up via an email address and not by Google.

  1. Access your profile section by clicking on the icon at the top right of your screen.
  2. In this section you will be able to see the ‘Reset password’ button.
  3. Upon click, you will be prompted to type in your old password and then below your new password
  4. Click ‘Save changes’ and hey presto you are done!


Contact support if you need assistance: hello@diolog.com.au


Signed up through Google?

If you’ve signed into your Diolog account by an external service (Google, Apple, or Facebook), there’s no need to set or remember a password with Diolog. Instead, you rely on the authentication provided by the external service for access. Therefore, the typical password reset scenarios don't apply.

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Article Info
Last updated
1 Nov
24
Roger that.
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Reset your password

Time for a new password? Follow these easy steps to reset your password from your Diolog mobile app.

Note: These steps only apply if you had signed up via an email address and not by Google.

  1. Access your profile section by clicking on the icon at the top right of your screen.
  2. In this section you will be able to see the ‘Reset password’ button.
  3. Upon click, you will be prompted to type in your old password and then below your new password
  4. Click ‘Save changes’ and hey presto you are done!


Contact support if you need assistance: hello@diolog.com.au


Signed up through Google?

If you’ve signed into your Diolog account by an external service (Google, Apple, or Facebook), there’s no need to set or remember a password with Diolog. Instead, you rely on the authentication provided by the external service for access. Therefore, the typical password reset scenarios don't apply.

Was this article helpful?